eXpect delaYs Travel Delay Blog - News

Large Number of Laptops and Unprotected Data Lost Weekly at Airports

nospam@example.com (Gus) — Tue, 08 Jul 2008 16:53:49 -0700

The Ponemon institute recently conducted a study sponsored by Dell looking at laptop and data loss by travelers at airports.

June 30, 2008 - The Ponemon Institute recently released the results of a study regarding laptop and data loss in airports, and the policies and attitudes pertaining to these losses. The study is entitled: Airport Insecurity: The Case of Lost Laptops. You may have seen the headlines in the paper and on the web the past few days "12000 Laptops Lost At Airports Each Week". While this is the most shocking and most quoted portion of the study, the results are frightening and surprising - particularly with regard to the attitudes of people towards the data on their computers. A surprising number do not back up their data or secure their sensitive data. While the number of laptops lost at an airport seems to be at least in part a reflection of how busy the airport is, the top 5 large airports for weekly laptop loss are:LAX, Miami International, JFK, Chicago Ohare and Newark Liberty International Airport. The security checkpoint followed by the departure gate were the sites where laptops are most frequently lost. Other surprising results are that 67% of lost laptops are never recovered, and that only 1% of survey respondants has lost a laptop, yet 84% of respondants know someone who has lost a laptop. Hmmm...

For full details, you can read the actual report here: http://www.dell.com/downloads/global/services/dell_lost_laptop_study.pdf

Remember - If you eXpect delaYs, you can beat them!
Happy Travels
- Gus

American Airlines And American Eagle Announce Additional Details Of Fourth Quarter Capacity Cuts

nospam@example.com (Gus) — Tue, 01 Jul 2008 10:42:24 -0700

Service Reduction At LaGuardia, The Nation's Most Congested Airport, Intended To Help Reduce Delays For All Passengers

FORT WORTH , Texas - June 25, 2008 – American Airlines and its regional affiliate, American Eagle, today announced additional details of their capacity reductions for the fourth quarter of 2008. The reductions are in line with American’s previously announced (May 21) plans of cutting fourth quarter domestic capacity by 11 to 12 percent and regional affiliate capacity by 10 to 11 percent versus fourth quarter 2007 levels. The changes are being instituted to reduce costs and create a more sustainable supply-and-demand balance in today’s high fuel-cost environment.

Today’s announced reductions involve additional schedule changes taking effect in November. Previously announced (May 27) reductions will take effect in September.

American is reducing flights at most of its principal operations. This announcement, combined with the previously announced round of schedule reductions, means American will close its operations entirely at three of its airports, while Eagle will close five of its airports, out of a combined total of 250 airports for both. The airports/cities being closed are:

American – Oakland, Calif. (previously announced); London Stansted (previously announced); and Barranquilla , Colombia
American Eagle – Albany, N.Y.; Providence, R.I.; Harrisburg, Pa.; Samana, Dominican Republic (previously announced); and San Luis Obispo, Calif. American Eagle will also close its maintenance base in San Luis Obispo.

American plans to reduce its departures in Chicago by 28 flights with American Eagle reducing 34 departures. In St. Louis, American will reduce departures by 8 flights with American Eagle and AmericanConnection reducing 35 departures. American will reduce 19 departures at Dallas/Fort Worth along with 23 American Eagle flight reductions.

The company also has decided to eliminate five AA flights and 37 American Eagle jet departures at LaGuardia Airport. In addition to the expected cost savings, these changes, coupled with appropriate government action, could allow the airport to operate with less chronic disruption and improve customer experience at one of the nation’s most congested airports.

“Today, the dependability and delay issues that exist at LaGuardia have reached a crisis point and have a daily negative impact on the overall customer service and performance for every airline with flights at LaGuardia,” said Bob Reding, American’s Executive Vice President – Operations.

Historical data from the Bureau of Transportation Statistics on operational performance at LaGuardia highlights the issues. During the last five years, for example, delays at LaGuardia have increased 50 percent and now occur on one out of every four departures, with these delays averaging more than one hour. In large part, these delays are attributable to Air Traffic Control’s inability to handle the scheduled service levels.

American and American Eagle regret the potential impact these schedule changes will have on its people. The company is in the process of determining the overall impact on its employees, and it is the company’s intent to offer voluntary programs before moving to involuntary separations.

US Airways to End Skycap Service July 9

nospam@example.com (Gus) — Tue, 01 Jul 2008 05:55:11 -0700

More fallout from the new baggage fees - US Airways airport skycaps lose their jobs

July 1, 2008 - As US Airways begins to institute additional baggage fees ($15 for the first checked bag) they will replace the current skycaps with unionized airline employees. This change appears to be due to contract issues regarding the collection of fees. In addition to the new baggage fees, they will still charge $2 per bag for curb-side check-in, so don't worry you still get to pay more than the folks who go inside for this "convenience". It is not clear if there will be any delays in the conversion from curbside skycaps to curbside airline employees, but just to be safe we suggest you allow a little more time during the transition in case you find that you need to go inside. This is in addition to the extra time we suggest you allow while the airlines transition to collecting these additional baggage charges overall. Some of the airports to affected are: Pittsburgh International Airport, Philadelphia International Airport, DFW, Boston Logan International Airport.

Don't worry - the good news with respect to the lines is that with fewer flights and higher prices, there's a chance there will be fewer people waiting to pay these charges!

Remember, if you eXpect delaYs you can beat them!
Happy Travels!
-Gus

Continental Airlines Announces New Policy for Same-Day Flight Changes

nospam@example.com (Gus) — Fri, 27 Jun 2008 08:42:15 -0700

Continental Airlines now offers reduced fee for last minute flight changes

HOUSTON, June 26, 2008 /PRNewswire-FirstCall via COMTEX News Network/ -- Continental Airlines (NYSE: CAL) today announced a new policy allowing customers to make changes to flights within 24 hours of their original scheduled departure for a discounted change fee. Within the 24-hour same-day period, customers with restricted tickets may change to another flight departing within 12 hours for the discounted fee. Continental previously allowed customers to choose from flights departing within three hours.

Continental's fee for same-day flight changes represents a significant discount off the change fees that normally apply to restricted tickets. The fee will be $50, or $25 for Continental's OnePass Platinum and Gold Elite members. This fee will apply to all itineraries wholly operated by Continental, including Continental Express, Continental Connection and Continental Micronesia. Travelers with unrestricted tickets, or fares without penalties for making changes, may make changes free of charge, if seats are available.

If there are no seats available to be confirmed, customers may still standby. In these cases, the fee is still applicable, but will only be charged if a seat is cleared on the earlier flight.

The same-day change option is available 24 hours before the original scheduled flight and remains available until that flight is closed for check- in. Inside of this timeframe, customers may select another flight that departs earlier, later, or even on a different day, so long as it departs no more than 12 hours from when the request is made.

Same-day flight changes may be confirmed when checking in at continental.com, by contacting the Continental Airlines reservations office, at any airport kiosk or with a Continental airport representative. For details and frequently asked questions regarding Continental's same-day change policy, please see the Important Notices section of continental.com.

Continental Airlines is the world's fifth largest airline. Continental, together with Continental Express and Continental Connection, has more than 3,100 daily departures throughout the Americas, Europe and Asia, serving 145 domestic and 138 international destinations. More than 550 additional points are served via SkyTeam alliance airlines. With more than 45,000 employees, Continental has hubs serving New York, Houston, Cleveland and Guam, and together with Continental Express, carries approximately 69 million passengers per year.

Continental consistently earns awards and critical acclaim for both its operation and its corporate culture. For the fifth consecutive year, FORTUNE magazine named Continental the No. 1 World's Most Admired Airline on its 2008 list of World's Most Admired Companies. For more company information, visit continental.com.

SOURCE
Continental Airlines

Continental Airlines and United Airlines Announce Comprehensive Plan for Global Cooperation; Continental Plans to Join Star Alliance

nospam@example.com (Gus) — Fri, 20 Jun 2008 08:48:00 -0700

CHICAGO, June 19 /PRNewswire-FirstCall/ -- Continental Airlines (NYSE: CAL) and United Airlines (Nasdaq: UAUA) today announced a framework agreement to cooperate extensively, linking their networks and services worldwide to the benefit of customers, and creating revenue opportunities and cost savings and other efficiencies. In addition, Continental plans to join United in the Star Alliance, the most comprehensive airline alliance in the world.

"Continental's plan to partner with United and join the Star Alliance will provide substantial new opportunities for all of our customers," said Larry Kellner, chairman and CEO of Continental. "In a network business, there is significant value gained from linking with larger networks to provide truly national coverage and expanded global reach, and exploring new ways to reduce costs and improve efficiencies. As we experience some of the most challenging conditions airlines have ever faced, we look forward to the benefits of a new relationship with United and the other Star Alliance members."

Teams from the two organizations worked intensively over the last several weeks exploring creative solutions for how the two companies could achieve efficiencies and synergies that expand beyond the well-established benefits of codesharing. Their work focused on plans for significant cooperation on frequent flier programs, lounges, facility utilization, information technology and procurement. This work was assisted by the efficiency opportunities identified and relationships developed during the parties' earlier merger discussions.

Antitrust Immunized Joint Ventures

Through this new partnership, Continental and United plan to establish joint ventures allowing them to cooperate with each other and with other Star Alliance airlines in international regions and compete more effectively in an increasingly global air travel market.

Initially, Continental will request the U.S. Department of Transportation (DOT) to allow it to join United -- along with Lufthansa, Air Canada and six other carriers -- in their already established antitrust immunized alliance. This will enable Continental, United, Lufthansa, Air Canada and other immunized Star Alliance carriers to work closely together as other antitrust immunized alliances do, and to establish trans-Atlantic and other international joint ventures so they can deliver highly competitive flight schedules, fares and service. The planned trans-Atlantic joint venture, in which Continental, United, Lufthansa and Air Canada will pool revenue, will permit the carriers to compete more effectively with the proposed joint venture involving certain SkyTeam members that was recently granted antitrust immunity. The trans-Atlantic joint venture will combine the strength of the carriers to create a more efficient and comprehensive trans-Atlantic network for the carriers' customers.

Joint ventures are also planned for the Latin America and Asia/Pacific regions, involving Continental, United and other members of the Star Alliance. Both antitrust immunity and code-sharing are subject to receipt of approvals from applicable national authorities.

Domestic Codesharing and Frequent Flier/Lounge Reciprocity

Continental's and United's route networks are highly complementary, with little overlap, so they add value to each other and to customers who are planning domestic and international itineraries.

In the United States domestic market, where antitrust immunity for solely domestic travel would not apply, the two airlines plan to begin broad code-sharing, which facilitates the creation of itineraries using both carriers, as well as frequent Flier program, elite customer recognition and airport lounge reciprocity. These cooperative activities are subject to regulatory notice to applicable authorities and Continental exiting certain of its current alliance relationships. Under code-sharing, customers will benefit from a coordinated process for reservations/ticketing, check-in, flight connections and baggage transfer.

Frequent flier reciprocity will allow members of Continental's OnePass program and United's Mileage Plus program to earn miles in their accounts when flying on either partner airline and redeem awards on both carriers. Travel on either carrier will count toward elite customer recognition. Similarly, each carrier's customers will have access to both Continental's Presidents Club network and United's Red Carpet Club network of airport lounges.

Continental Joining Star Alliance

Continental's plans to join the Star Alliance and the other planned cooperation are subject to receipt of certain regulatory and other approvals and the termination of certain contractual relationships, including Continental's existing agreements with SkyTeam members that restrict its participation in another global alliance. Continental intends to terminate its existing agreements with SkyTeam members and obtain the necessary approvals to enter the Star Alliance, although Continental may not be successful, and the time period for doing so may be out of Continental's control. For example, a principal contractual restriction will not terminate until nine months after the closing of the proposed Delta/Northwest merger. Continental intends to transition out of SkyTeam and into the Star Alliance in a customer friendly manner.

Joining the Star Alliance will connect Continental with United and 19 other airlines around the world. Within Star, frequent Fliers enjoy reciprocity with respect to both mileage accrual and redemption among the member airlines. The airlines also reciprocally recognize elite status, and provide access to the worldwide network of lounges operated by the Star Alliance airlines.

About the Star Alliance

The Star Alliance network was established in 1997 as the first truly global airline alliance to offer customers worldwide reach and a smooth travel experience. Star Alliance received the Air Transport World Market Leadership Award in 2008 and was voted Best Airline Alliance by Business Traveller Magazine in 2003, 2006 and 2007 and by Skytrax in 2003, 2005 and 2007. The members are Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, bmi, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shanghai Airlines, Singapore Airlines, South African Airways, Spanair, SWISS, TAP Portugal, Turkish Airlines, THAI, United and US Airways. Regional member carriers Adria Airways (Slovenia), Blue1 (Finland) and Croatia Airlines enhance the global network. Air India and EgyptAir have been accepted as future members. Overall, the Star Alliance network offers nearly 18,000 daily flights to 965 destinations in 162 countries.

About Continental

Continental Airlines provides more than 3,100 flights a day on Continental and Continental Express to more than 280 U.S. and international destinations from its hubs in New York/Newark, Houston, Cleveland and Guam. Continental is the world's fifth largest airline, with routes throughout the Americas, Europe and Asia. With more than 45,000 employees, Continental carries approximately 69 million passengers per year. For more company information, visit http://continental.com.

About United

United Airlines provides more than 3,200 flights a day on United and United Express to more than 200 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia-Pacific region, Europe and Latin America, United is one of the largest international carriers based in the United States. United's 55,000 employees reside in every U.S. state and in many countries around the world. News releases and other information about United can be found at the company's Web site at http://united.com.

This press release contains forward-looking statements that are not limited to historical facts, but reflect the company's current beliefs, expectations or intentions regarding future events. All forward-looking statements involve risks and uncertainties that could cause actual results to differ materially from those in the forward-looking statements. Examples of such risks and uncertainties include receipt of various regulatory approvals, successful negotiation of documents implementing the planned alliances, Continental exiting certain of its current alliance relationships, and other approvals. Please read Continental's current report on Form 8-K filed on June 19, 2008 for additional information regarding these risks and uncertainties. The company undertakes no obligation to publicly update or revise any forward-looking statements to reflect events or circumstances that may arise after the date of this press release, except as required by applicable law.

SOURCE
Continental Airlines; United Airlines

CONTACT:
Continental Corporate Communications, +1-713-324-5080; or United Worldwide Press Office, +1-312-997-8640

Air Travel News May 18, 2008 - Minneapolis Airport Gets New Security Lanes, Airport Exec Pitches PIT, Niagara Falls Airport Gets Upgrade, New Dining in St. Louis, and Portland gets Food and Beer

nospam@example.com (Gus) — Sun, 18 May 2008 17:12:35 -0700

It's been a busy few days in air travel news. Minneapolis – St. Paul International Airport rolls out new 3 lane security screening (expert (aka “Black Diamond”), casual traveler and family lanes - this has been in operation since late April in Pittsburgh as well0; Allegheny Airport Exec Pitches Pittsburgh International Airport; Niagara Falls International Airport gets a big upgrade; St. Louis Airport to get new dining venues; Portland International Airport opens a Rogue Ales Public House (i.e. some good beer and grub) and a New York style Deli / Restaurant.

At airport, one lane doesn't fit all

MSP begins test of system to speed security routine
Full story at: TwinCities.Com (http://www.twincities.com/business/ci_9287101?source=rss)

Minneapolis – St. Paul International Airport (May 16, 2008): Self-selected security lanes for travelers, chosen by how well they think they know the security checkpoint routine, opened at Minneapolis St. Paul International Airport on Friday. When the security checkpoint line was busy early Friday afternoon, Brandy Brant, a traveler from St. Louis, slipped into the "expert" lane. It's one of three newly designated lanes among the terminal's six security checkpoints; passengers also can opt for a "casual traveler" and "family" lane. A friend of hers chose the "casual" lane and took 10 minutes longer than Brant to get to the other side. Security screeners directing traffic often pointed travelers toward one lane or another, but the choice remains with the traveler. Erickson said travelers commonly end up at the security checkpoints in the middle of the ticketing level, which are near some of the busier Northwest Airlines check-in counters. Wareham thinks that families in particular will like the new system, as they won't feel so pressured to speed it up. By August, passengers passing through the ticketing level will notice another new addition at the airport: a Houlihan's restaurant on the pre-security side of the checkpoints.

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Bradley Penrod plans to pitch Pittsburgh as destination for diverted flights

Full story at: http://www.bizjournals.com/pittsburgh/stories/2008/05/05/story9.html?ana=from_rss

Pittsburgh (May 2, 2008): The Allegheny County Airport Authority's executive director is planning to use his involvement in a national task force on reducing airline ground delays as a platform for attracting flights to Pittsburgh International Airport.

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Ground broken at Falls airport for $30 million major upgrade

Full story at: The Buffalo News (http://www.buffalonews.com/cityregion/story/348983.html)

Niagara Falls International Airport (May 17, 2008): Shovels in the ground Friday marked the beginning of the end of a nine-year wait for a new passenger terminal at Niagara Falls International Airport. "Fourteen months from now we'll be welcoming charter flights, cargo operations and a new life for the airport and the Buffalo Niagara region," he told a crowd packed into the existing terminal. Maziarz said the biggest boost to get the airport project going was a commitment from the Seneca Nation for a steady flow of revenue from the Seneca Niagara Casino & Hotel. The new terminal will be a morale booster for the community, said Assemblywoman Francine DelMonte, D-Lewiston. In addition to bringing in more passenger flights, the NFTA is trying to drum up cargo business, using as a draw its 10,000-foot runway, the third longest in the state.

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Lambert plans $16 million restaurant makeover

Full story at: the North County Journal (http://northcountyjournal.stltoday.com/articles/2008/05/17/news/doc482329638ff2d880842589.txt)

Lambert – St. Louis International Airport (May 9, 2008): Continuing its effort to be more attractive and amenable to its customers, Lambert-St. Louis International Airport is planning a big makeover of about two dozen food and beverage locations. The $16 million project is aimed at giving passengers and visitors more upscale and local food choices, more seats and better service — all part of a grand design to make Lambert more user-friendly. As part of the agreement to continue providing service at the airport, HMSHost would commit to spending $13 million by 2011, and another $3 million by 2015, remodeling the airport’s existing restaurants. Expected to be featured as part of the renovation are local names such as Mosaic, Fitz’s and Imo’s Pizza. Other recent offerings include the opening of two cell-phone lots, rocking chairs placed throughout the airport and music performances to entertain passengers and visitors.

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Popular dining venues open at Portland International Airport HMSHost brings local, regional and national brands to Portland International Airport (PDX)

(HMSHost May 16, 2008) Portland International Airport travelers now have two new popular dining options from HMSHost Corporation, a world leader in travel dining and shopping: Rogue Ales Public House, an award-winning regional brewery and Rose’s Restaurant and Bakery, an established Portland landmark “HMSHost has been a great partner to Portland International Airport, bringing the restaurant brands our travelers recognize and are pleased to find at our airport,” said Scott Kilgo, Senior Manager of Concessions Development for the Port of Portland. Travelers on the D Concourse are enjoying the new Rogue Ales Public House and its on-tap menu of Hazelnut Brown Nectar, Dead Guy Ale, American Amber and Morimoto Soba Ale, in addition to wine and spirits. Rogue’s menu includes tasty to-go bites for hurried travelers, and sit-down selections for those with more time.

Now open and offering authentic New York-style full service deli fare, famous pastries, cakes and desserts, Rose’s Restaurant and Bakery is also a favorite stop for Concourse D travelers. Serving breakfast, lunch and dinner, the menu features the Reuben Sandwich, Pot Roast & Gravy, and Giant Cinnamon Rolls, along with fresh salads and Rose’s signature soups.

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And just an update for our friends in Pittsbugh, the Pittsburgh International Airport has had the 3 lane self select security check point system in operation for a few weeks now, and all is reportedly going well.

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It's been a busy few, days, but that's all for now.
Remember, if you eXpect delaYs, you can beat them!
Happy Travels!
-Gus

Air Travel News - May 15, 2008 - Pittsburgh Passenger Capacity Declines Further and San Diego Airport Hosts an Artist, Adds a Blog, and Sells Organic Food

nospam@example.com (Gus) — Thu, 15 May 2008 21:16:20 -0700

This week, most of the announcement seem to concern San Diego International Airport. So if San Diego is in your immediate travel plans, read on:

Pittsburgh flights may lose 22 percent of seats

Full story at: http://timesonline.com/articles/2008/05/11/news/doc481fafdb95d19028971712.txt

Pittsburgh International Airport (May 15, 2008) - According to an analysis by airfare expert Rick Seaney, who runs the travel Web site FareCompare.com, Pittsburgh's number of available seats, or airline capacity, will be down 22 percent in October compared with October 2007. That was the sixth-highest --- or worst --- rate in the country among airports with at least 3,000 available seats a day on their departing flights, the analysis showed. Seaney's analysis showed there were 19,800 available seats on flights heading out of Pittsburgh on Monday, Oct. 8, 2007.

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Local artist’s work unveiled at San Diego International Airport

Airport reception honors artist Mark Richmond’s first public art commission in Terminal 1 and opening of cultural art exhibit in Commuter Terminal

San Diego International Airport (May 14, 2008) - The Airport Authority will host a reception to feature local artist Mark Richmond on May 15, 2008. As part of the Airport Art Cultural Exhibits Program, Richmond is exhibiting at the Commuter Terminal from April 2008 through July 2008. In addition, his first public art commission, “Winds of Change,” a 25’ x 9’ 6” digital painting (pictured above) was installed in Terminal 1 in February. Richmond’s paintings encompass multiple elements and cultures mixed with an Asian-style script he has developed over the years. His work is also on display at Harney Sushi in Old Town and Cesar’s Caribbean Restaurant & Lounge in the Gaslamp Quarter.

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New employee blog provides front-line information about San Diego International Airport

Airport Authority’s Goodwill Ambassablog offers the public unique & interactive opportunity to learn about airport events and initiatives

SAN DIEGO International Airport (May 15, 2008) After nearly 80 years of sending planes into the atmosphere, San Diego International Airport (SDIA) has launched a unique public communications tool … into the blogopshere. An employee blog called the Goodwill Ambassablog, authored by rank-and-file Airport Authority employees, is now available to the general public at www.ambassablog.com.

Produced internally and at virtually no cost with freely available software, the Goodwill Ambassablog provides employee perspectives on Lindbergh Field in the form of regularly updated posts, along with photos, videos, music clips, polls, links and a variety of other features. Visitors to the site are able to submit comments on any post. They can also subscribe to the blog and have updates automatically sent to their email address or RSS feed reader.

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Organic To Go Expands into San Diego Airport

- Healthier Meal Alternatives Attractive to Traveler -

SEATTLE, Wash - (May. 15, 08) - Organic To Go (OTCBB: OTGO), the nation’s first fast casual café chain to be certified as an organic retailer, announced it’s first free-standing airport café at the San Diego International Airport. Organic To Go has partnered with Concessions Management Services, Inc. (CMS), an experienced multi-concept concession company based in Los Angeles, California, with operations or ownership interest at Los Angeles International, Las Vegas McCarran, Atlanta Hartsfield-Jackson International, Houston George Bush Intercontinental and Tampa International airports.

“This is a tremendous opportunity for Organic To Go. In 2007 over 18 million passengers went through the San Diego airport,” said Jason R. Brown, founder and CEO of Organic To Go. “As traffic is projected to continue to increase, this location will “put us on the map” in the airport industry and show we are a viable alternative for expansion into other airports.”

Since opening it’s first café in San Diego in November 2007, Organic To Go has grown to eight cafes, with five downtown and two in La Jolla, California. In addition to its sit-down cafés in high rise, multi-tenant office buildings, Organic To Go also offers catering and delivery to corporations and catering, delivery and grab & go options on university and corporate campuses.

“I’m proud of our existing relationship with CMS at the Los Angeles International Airport and excited about expanding our business together at San Diego International Airport,” said Jason Brown. “We selected CMS as a true veteran in airport concession services management and believe that they will be a great partner to further develop the Organic To Go brand at the San Diego Airport and beyond.”

“We see an increasing demand for fresh and more wholesome menu items,” said Clarence A. Daniels, President and CEO of CMS. “We’ve witnessed an impressive customer response and growth at our six LAX locations since offering the Organic To Go options. People are very happy to have choices for meals made with fresh and delicious organic and natural ingredients without pesticides or antibiotics.”

Because most airlines no longer provide meals on domestic flights, fliers now have to often fend for themselves at airport concessions. The Airport Revenue News 2007 Fact Book states that travelers spent $3.2 billion on food and beverages in 2006 at airports. A recent report by the Physicians Committee for Responsible Medicine, which has been reporting on airport food for seven years, indicates that healthier choices at airports are in greater demand.

About Organic To Go

Based in Seattle, Organic To Go is the nation’s first fast casual café chain to be certified as an organic retailer with locations in Seattle, Los Angeles, and San Diego. Organic To Go’s delicious organic food is now available in more than 170 locations - including 29 cafés, more than 120 wholesale locations, 14 universities, 11 locations at Los Angeles International Airport and one location at San Diego International Airport. The company started 2007 with 12 cafés and closed a year of growth and expansion with 26 cafés, and now operates in four geographic regions. The company’s multi-channel business model includes Retail, Corporate Catering and Wholesale operations. Organic To Go’s mission is to become the leading branded provider of certified organic and natural soups, salads, sandwiches, entrees and other food products to corporate, university and other institutional customers in selected urban areas nationwide. All Organic To Go fare is made with organic ingredients whenever possible and is always natural, free of harmful chemicals and created with care. For more information, visit www.organictogo.com.

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That's it for now. Remember, if you eXpect delaYs, you can beat them!
Happy Travels!
Gus

Air Travel News May 10, 2008 - New Spa in St. Louis, High Volume Day Alert at Pittsburgh Airport May 12, 2008, Concessions added in KCI, Denver Art Exhibit

nospam@example.com (Gus) — Sat, 10 May 2008 17:01:20 -0700

This week there's news of a new spa in the St. Louis International Airport, an important alert about an upcoming high volume day at Pittsburgh Airport May 12, 2008, new concessions added in Kansas City International Airport and a new art exhibit celebrating Colorado in Denver International Airport.

XpresSpa prepares to pamper Lambert passengers

Two locations will soon offer specialty services and products to Lambert travelers

(St. Louis - April 22, 2008) Lambert-St. Louis International Airport will soon be home to two new XpresSpa locations that will offer spa services and specialty products for passengers. XpresSpa offers premium class services such as body massages, manicures, pedicures, facials and waxing. XpresSpa will also retail personal care products in various categories: bath and body, nail care, spa therapy, decorative soaps and massagers. The St. Louis Airport Commission and the City of St. Louis approved a five year agreement with the retailer that will begin after a construction build-out period of up to six months. XpresSpa will be located in the C Concourse (across from the current “Chili’s Too” restaurant) and the East Terminal, next to gate E-18. “XpresSpa will be a perfect fit for Lambert because our passengers are looking for better ways to relax or simply pamper themselves before their flights,” said Dick Hrabko, Director Lambert-St. Louis International Airport. “Plus, XpresSpa fits our current Lambert Advantage strategy to give our passengers better services and more amenities throughout the airport.” XpesSpa opened their first Spa at John F. Kennedy International Airport in 2004 and now has 34 spas in operation or under development at 18 airports in the U.S., Amsterdam and Mexico.

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PITTSBURGH INTERNATIONAL AIRPORT ADVISORY

PASSENGER AIR TRAVEL EXPECTED TO BE VERY HIGH MONDAY MORNING, May 12

ARRIVE EARLY FOR YOUR FLIGHT

PITTSBURGH, PA (May 9, 2008) – The Allegheny County Airport Authority has been notified by the airlines that there are a large number of travelers flying from Pittsburgh International Airport on Monday morning, May 12. If your flight leaves Monday, May 12, between 5 and 9 am at Pittsburgh International Airport, you should arrive at least 90 minutes before your flight. “The increase is most likely due to Mother’s Day, post-Penguins game traffic and business travel. Passengers need to come to the airport early and pack and dress smart to get through the screening process quickly,” stated Bradley D. Penrod, Executive Director, Allegheny County Airport Authority.

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Kansas City International Airport Departure Lounge Concessions

Kansas City, Apr 2008: Food and beverage concessions are now offered in all departure lounges at KCI Airport’s Terminals A and B. In Terminal C, there are concessions in all departing lounges except American and ExpressJet. These two airlines will offer the services in the near future. Additionally, Frontier will be opening soon with beverages

only. There are no plans to offer concessions in the SkyBus holdroom at this time. (Source FLYKCI Newsletter Mar/Apr 2008)

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Denver International Airport Presents Colorado: See the New West Like a Local Art Exhibit

Denver, CO April 21, 2008: Denver International Airport is pleased to announce its latest temporary art exhibit: Colorado:

See the New West Like a Local. The exhibit features 78 artworks and writings highlighting the state from the people who know it best – the locals.

Last fall, DIA invited state residents to submit written statements or poems expressing what they love about Colorado and why. Residents with diverse viewpoints, interpretations, and backgrounds submitted more than 300 original statements and poems expressing their visions of Colorado. Artists around the state interpreted the best of these submissions in many different media.

A jury reviewed the 697 artworks submitted by 407 artists and chose the ones that are on display at DIA. Jury members were: Sonnet Hanson, master teacher for modern and contemporary art, Denver Art Museum; Pauline Herrera, communications and marketing director, Denver Office of Cultural Affairs; Steve Klodt, acting director of publications, DIA; Grant Pound, executive director, Colorado Art Ranch, and Chris Ransick, Denver poet laureate. The exhibit is on display through January 2009, and will be seen by several million people during that time, including delegates to the Democratic National Convention in August. Colorado: See the New West Like a Local is located on the walkway leading from Jeppesen Terminal to the Concourse A security-screening checkpoint, and is accessible for everyone’s enjoyment.

For more information, visit www.flydenver.com/art, or call (303) 342-2521.

Well that's all for now -
Remember, if you eXpect delaYs, you can beat them!
Happy Travels!
-Gus

Air Travel News May 6, 2008 - Rapid City Airport, Hotel Renovations at Hartford's Bradley International Airport, Austin Airport Flight Delay, JetBlue Delays Transcontinental Flights, Mice at Chicago O

nospam@example.com (Gus) — Tue, 06 May 2008 21:40:16 -0700

There's some interesting news bits so far this week. Some good news if you live in Rapid City; hotel renovations for those in Hartford; A flight delay in Austin where passengers did exercise their rights to get off the plane; Delays for JetBlue's transcontinental routes due to costs; Rodents found in Chicago O'Hare International Airport.

Airport plans concourse expansion in early 2009
Full story at: http://www.rapidcityjournal.com/articles/2008/05/06/news/local/doc481e39c11786f296113954.txt

Rapid City, SC. Rapid City Regional Airport: Rapid City Regional Airport has completed the preliminary design phase of an estimated $4 million concourse expansion that would create additional space for security screenings and holding areas for passengers waiting to board flights. Other airport projects on the horizon include building a new fire station to replace one currently in the old terminal building, relocating an electrical vault that controls all of the airport's lights, expanding the taxiway and apron, and new baggage screening devices. The airport also may remodel the restaurant to make it a more pleasant place to wait.

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Connecticut's Leading Hospitality Firms Join Forces at Sheraton Hotel at Bradley International Airport
Full story at: http://www.centredaily.com/business/story/574152.html

Hartford, Bradly International Airport: Konover Hotel Corporation and Waterford Group today announced that they have partnered on the Sheraton Hotel at Bradley International Airport in Windsor Locks, CT. Substantial renovations are planned for the Sheraton hotel, including an exterior facelift, renovations to the lobby, reception area, pool and fitness area, ballrooms, food and beverage outlets, garage, club lounge and refurbishment to all 237 guest rooms. The hotel will remain open during renovations, which is targeted for completion in 2009. The 237-room full-service hotel is the only hotel located within the airport complex. On-site amenities of the 10-story hotel include a Concierge Floor and lounge, an indoor swimming pool and complete exercise facility, high speed Internet access, fifteen meeting rooms, a full-service restaurant, lounge, Starbucks Cafe and grand ballroom to accommodate meeting and banquet functions up to 400 people. The hotel offers several unique packages, including a stay, park, and fly package. The Sheraton Hotel at Bradley International Airport has maintained its high rating by being a Sheraton Select Hotel for overall guest satisfaction and Starwood Best in Class for all North American Sheraton Airport Hotels.

*****

Passengers upset after ABIA delay
Full story at: http://www.kvue.com/news/local/stories/050608kvueairlinedelay-bm.d54cb90a.html?npc

Austin, TX. Austin Bergstrom International Airport: It may have been a case of an airline passenger bill of rights working in reverse -- when a one hour flight became a four hour ordeal at Austin Bergstrom International Airport Tuesday. The flight was scheduled to leave ABIA at 7:30 a.m. for a short hop to Dallas. But before the plane even pulled away from the gate the pilot warned passengers that storms in Dallas would cause a delay -- at that point 10 people got off. After waiting more than an hour the tension continued to build on the plane, and several passengers demanded to get off. The remaining 120 passengers arrived at DFW at 12:14 -- nearly four hours late. American Airlines officials said the pilot did the right thing by going back and letting those who wanted to leave off the plane.

*****

JetBlue to delay launch of LAX service
Full story at: http://www.chicagotribune.com/travel/la-fi-jetblue6-2008may06,0,7611268.story?track=rss

JetBlue Airways is expected to announce today that because of high fuel costs it is suspending indefinitely its first transcontinental flights from Los Angeles International Airport. The start of additional service at Burbank and Long Beach on May 21 is on track. As part of its West Coast expansion, JetBlue recently added a flight from Long Beach to Austin, Texas, and on May 21 will begin service between Burbank and Las Vegas, Long Beach and San Jose, and San Diego and Seattle, among others.

*****

Report: Dozens and dozens of mice, rats live at O'Hare airport
Full story at: http://pantagraph.com/articles/2008/05/06/news/doc481fc84879f25246804022.txt

Chicago, IL. O'Hare International Airport: A WGN-TV investigation that aired Monday night uncovered an infestation of mice and rats throughout O'Hare's Terminal One -even among food service and preparation areas.

Remember, if you eXpect delaYs, you can beat them!
Happy travels -
-Gus

Airport and Air Travel News - May 2, 2008 -- Power outage in Memphis, Gourmet Airline Food, Indianopolis Airport Serves Local Food, CA assembly supports Passengers Bill of Rights, Gulfport

nospam@example.com (Gus) — Fri, 02 May 2008 22:08:29 -0700

In this past week's news, There's a power outage in Memphis, Gourmet Airline Food becomes availabe for those who are lucky, Indianopolis Airport Serves Local Food, California assembly supports the Airline Passengers Bill of Rights, and Gulfport-Biloxi Airport Insalls YoNaturals Healthy Vending Machines

Memphis airport power outage forces flight cancellations

Full story at: http://www.usatoday.com/travel/flights/2008-04-30-memphis-power-outage_N.htm?csp=34

MEMPHIS (AP) --- Power was restored Wednesday at the Memphis International Airport terminal after a 14-hour outage, forcing some 60 flights to be canceled while others were delayed. Power was back on around 12:40 p.m. CT after delays were caused when a switch broke and maintenance workers were unable to restore electrical service right away. Northwest Air Lines, which operates a hub at the airport and had 200 flights affected, said the average delay was 45 minutes.

****

Gourmet Food On Flights Takes Off
Full story at: http://www.cbsnews.com/stories/2008/04/29/travel/main4056008.shtml
April 29, 2008

While complimentary meals have all but disappeared for most coach flights, there's a whole new culinary landscape for first class. Travelers flying to South America or Japan on United Airlines can feast on award-winning chef Charlie Trotter's appetizer of sauteed prawns and crispy short rib wontons with organic Thai barbecue sauce and chilled sweet-and-sour cucumber relish. For Delta, hot Miami chef Michelle Bernstein came up with entrees such as roasted chicken breast with goat cheese and pepper pesto crust served with polenta and ratatouille. Thanks to financial pressures that began with the 2001 terrorist attacks and have only worsened as fuel prices have soared, complimentary coach meals have become an endangered species. Continental is the only major U.S. airline that still offers complimentary meals - designed by their "Congress of Chefs" - in economy class for domestic travel. While most of the gourmet action is in first class, Delta Air Lines enlisted celebrity chef Todd English to design its fee-based coach meals - a chicken bistro salad with goat cheese crostini and organic spinach for $8 - available on certain flights longer than 2½ hours. Preparing and presenting airline food still has its challenges that even celebrity chefs can't alter. Aircraft pressurization can make food dry and flavorless.

****
Indy's own give airport local flavor
Full story at: http://www.indystar.com/apps/pbcs.dll/article?AID=/20080501/BUSINESS07/805010409

King David Dogs' owners fielded the first call last summer: Would the restaurant be interested in having a presence at the new midfield terminal at Indianapolis International Airport? They are licensing the King David name and concept to Host International, an arm of the huge concessionaire, HMSHost, that will run several restaurants at the new terminal. "Airports are doing this [providing local restaurants] so people who are traveling through can get a taste of the region or a feel for what it's like," said Tom Coyle, executive director of restaurant and retail development with MZD here. The airport in Austin, Texas, is the best example, Coyle said, with about two-thirds of its businesses being local.

****
Assembly Adopts Airline Passenger Bill Of Rights
http://cbs13.com/local/california.assembly.airline.2.713834.html

SACRAMENTO (AP) -- California lawmakers on Thursday approved legislation requiring airlines to provide passengers with food, water, lights, air and working toilets when they're stuck on airport tarmacs for long periods of time. The law would require airlines to ensure that passengers have basic amenities if planes are stuck on the tarmac for more than three hours.

****
Gulfport-Biloxi Airport Welcomes Installation of New YoNaturals Healthy Vending Machines
Full Press Release at: http://biz.yahoo.com/prnews/080502/aqf030.html?.v=46

With an aggressive growth plan in effect for 2008, YoNaturals Inc., the nations leading healthy vending provider, has taken another big step in their expansion efforts with new vending locations in the state of Mississippi. The airport, an obvious high- traffic area, and statewide landmark, will now be offering its guests an assortment of healthy snacking options through YoNaturals' vending machines. The Edgewater Mall, Ocean Springs High School, Gulf Coast Research Laboratory, and Ocean Springs YMCA will also be providing its customers and students with snacks and beverages from YoNaturals' natural and organic line-up. YoNaturals state of the art vending machine with wireless remote monitoring capabilities designed with ultimate convenience in mind, for both consumers and owners, is the final piece that allows this model to work with complete synergy.

Remember, if you eXpect delaYs you can beat them!
Until next time, Happy Travels -
-Gus

Airport and Air Travel News - April 25, 2008 - Kids Airport Diversion Guide, Paperless Boarding Passes, Pittsburgh Airport Security Lanes

nospam@example.com (Gus) — Fri, 25 Apr 2008 16:44:20 -0700

Kid's Airport Diversion Guide Updated

If you are a parent traveling with children, you are probably looking for ways to keep the kids occupied and entertained during your air travels, especially during long airport layovers or during flight delays. The people at cheapflights.com have published a useful guide for parents traveling by air with kids. It includes a brief section on tips for traveling with kids, such as using the new "Green Circle" airport security lanes, at select airports. (The TSA has recently instituted 3 different airport security screening lanes at select airports. Travelers can choose security lanes based on their experience and needs. The lanes are labeled similarly to ski slopes, green circle (for those that need extra time,the inexperienced traveler, or families), blue squares (intermediate), and black diamond (experienced travelers)). They also include specific diversions at many airports, both national and international.

Airports discussed include:

Domestic: Hartsfield-Jackson Atlanta International Airport (ATL), Baltimore/Washington International Thurgood Marshall (BWI), Boston Logan International (BOS), Charlotte Douglas International (CLT), Chicago O’Hare International (ORD), Cincinnati-Northern Kentucky International (CVG), Dallas/Fort Worth International (DFW), Denver International Airport (DEN), Detroit Metropolitan Wayne County Airport (DTW), Las Vegas McCarran International Airport (LAS), Los Angeles International Airport (LAX), Miami International Airport (MIA), Minneapolis/St. Paul International (MSP), Milwaukee Mitchell International (MKE), Nashville International Airport (BNA), New York John F. Kennedy International (JFK), Newark Liberty International Airport (EWR), Orlando International Airport (MCO), Portland International Airport (PDX), Phoenix Sky Harbor International Airport (PHX), Salt Lake City International Airport (SLC), San Francisco International (SFO), Seattle/Tacoma International Airport (SEA), Washington Dulles International Airport (IAD).

International: Calgary International Airport (YYC), Toronto Pearson International Airport (YYZ), Vancouver International Airport (YVR), London Heathrow Airport – London, England, Frankfurt International Airport – Frankfurt, Germany, Narita International Airport – Tokyo, Japan, Incheon International Airport – Seoul, Korea, Paris Charles de Gaulle Airport – Paris, France, Hong Kong International Airport – Hong Kong, Singapore Changi Airport – Singapore.

Check out the full guide at: http://images.list.cheapflights.com/lm/kids_airport_diversion_guide.pdf

*****

TSA and Continental Airlines Expand Paperless Boarding Pass Program

Press Release
April 25, 2008

Boarding pass pilot extended to three new airports

WASHINGTON – The Transportation Security Administration (TSA) and Continental Airlines announced today plans to continue the rollout of the Paperless Boarding Pass pilot program to Ronald Reagan Washington National Airport, Newark (N.J.) International Airport and Logan International Airport in Boston over the coming weeks. This innovative approach will allow passengers to receive boarding passes electronically on their cell phones or PDAs, which will then be scanned by TSA security officers at the checkpoint, eliminating the need for a paper boarding pass. Continental is the first U.S. carrier to test paperless boarding passes.

Each paperless boarding pass will display an encrypted two-dimensional bar code along with passenger and flight information that will identify the traveler. TSA travel document checkers will use hand-held scanners to validate the authenticity of the paperless boarding pass sent to Continental passengers. The new technology heightens the ability to detect fraudulent boarding passes while improving customer service and reducing paper use.

"The deployment of the paperless technology, with Continental Airlines, signifies TSA’s ongoing commitment to develop and execute new technologies within aviation while enhancing security," said Karen Burke, federal security director, Ronald Reagan Washington National Airport. "These paperless boarding pass pilots are a significant step towards ensuring that fraudulent boarding passes cannot be used to gain access to the sterile side of airports."

TSA created the concept of how to scan the paperless boarding passes and Continental Airlines developed an implementation plan that involved encrypting the paperless boarding pass to ensure authenticity. "We are pleased to take part in this pioneering concept that provides enhanced security and customer service to our passengers," said Mark Bergsrud, Continental Airlines senior vice president, Marketing Programs and Distribution. "Continental Airlines is committed to innovation and leveraging technology to the benefit of our customers."

The paperless boarding pass pilot is consistent with the global standard in the International Air Transport Association for bar coding of passenger boarding passes. This joint effort between Continental Airlines and TSA will enable the airline industry to look forward to a paperless check-in process.

The first paperless boarding pass pilot began in Houston in December of 2007, and is still ongoing. Since the initial launch, enhancements have been made to the paperless boarding pass to improve the readability of the bar code on a wider variety of mobile devices.

For more information regarding TSA, please visit our Web site at www.tsa.gov.

*****

Pittsburgh International Airport To Get TSA Self Select Security Screening Lanes

Pittsburgh International Airport (PIT) will soon implement the TSA's self select security screening lanes. These lanes were designed to help expedite airport security screening for all travelers. Self-Select Lanes are comprised of a series of lanes designated by signage (modeled after ski slope ratings) that directs passengers based on their travel needs and knowledge – Expert (Black Diamond), for the business traveler who flies several times a month; Casual (Blue Square), for passengers that travel less frequently, but are familiar with the security process; and Family/Special Assistance (Green Circle), for passengers traveling with small children or strollers, elderly passengers and passengers who may need special assistance.

Airport and Air Travel News - April 13 - April 23, 2008 - Houston Security Screening Lines, New Restaurant in Charlotte Airport, Delay in LAX Expansion, and New Dining / Drinking Places In Honolulu

nospam@example.com (Gus) — Wed, 23 Apr 2008 01:32:31 -0700

Well, here are a few of the more interesting stories on airports, security, airport dining and delays from the last week and a half. There's some more news about another airport adopting the self-select three lane security program (Houston), a new restaurant coming to Charlotte - Douglas International Airport (Chicken and Biscuts, anyone?), a delay in LA, expansion in AL, and some new dining and drinking establishements in Honolulu's airport.

Officials downplay airport delay
Full story at the DailyBreeze.com : http://www.dailybreeze.com/news/ci_8988677?source=rss

Los Angeles -- The bad news is that the Midfield Satellite Concourse at Los Angeles International Airport will not be built by January 2012, breaking a promise made just eight months ago by airport executives. The good news is that the airport will still be able to accommodate the Airbus A380 and other superjumbo jetliners by building more contact gates on the back side of the Tom Bradley International Terminal. "I think the Midfield Concourse will be done in late 2012 or early 2013 now, but we'll have those new gates built at the Bradley Terminal by January 2012," said Los Angeles Councilwoman Janice Hahn, who heads the council's Trade, Commerce and Tourism Committee. City and airport officials are painting the rosy picture as the Board of Airport Commissioners is set to consider on Monday a pair of architecture and engineering contracts totaling more than $80 million to design the new Midfield Concourse, along with a series of "enhancements" to the Bradley terminal. The Los Angeles City Council agreed in August to build the $1.3billion Midfield Concourse, which is expected to be equipped with eight to 10 new gates capable of handling super-sized airlines at LAX. Problems arose when airport officials failed to consider the complexity of taking on such a massive construction project while meeting a relatively short deadline, according to LAX sources familiar with the project.

*****

Airport expanding to meet influx of fliers
Full story at The Huntsville Times : http://www.al.com/news/huntsvilletimes/index.ssf?/base/news/1208683094235280.xml&coll=1

Huntsville AL -- Huntsville International Airport is in the midst of an ambitious $65 million terminal improvement plan, which includes upgrading the food and beverage areas and expanding the baggage claim and public waiting areas.Even though expansion plans were approved by the Huntsville/Madison County Airport Authority in 2004 - the year before the Base Realignment and Closure Commission decision to move several commands to Redstone Arsenal - the project should help out with the expected influx of new residents."We're expanding the facility to meet a normal 20-year growth pattern," yet still have the ability to expand for sudden growth if needed, said Rick Tucker, the airport's executive director. "Once the expansion is complete, we could easily handle 2 million passengers."

*****

Hobby Airport testing new security lanes
Full Story at ABC13 : http://abclocal.go.com/ktrk/story?section=news/local&id=6093210

HOUSTON (KTRK) -- The Transportation Security Administration is beginning what it calls the self-select lane program at Hobby Airport. The self-select program divides security lanes into three categories, allowing travelers to select a lane that fits their pace and knowledge of the security rules. The blue lane is for those who are more casual travelers. This lane is for those who travel a couple of times a year and aren't positive on the TSA rules and may need a little more time. The green lane is for those who rarely travel and for families with small children. Hobby Airport is one of dozen airports across the county that is testing out the lane system.

*****

$20M going to improve airport eateries
Full Story at Honoluluadvertiser.com : http://www.honoluluadvertiser.com/apps/pbcs.dll/article?AID=/20080416/NEWS09/804160405

Honolulu, HI -- More than $20 million in restaurant improvements are arriving at Honolulu International Airport at a time of bankruptcies and other turbulence in the airline industry. Officials hope the upgrades encourage travelers to spend more time and money at the airport and leave with a better impression. First to begin serving meals was Dewar's Clubhouse Bar & Grille, which opened at the Central Concourse yesterday as part of improvements planned by food concessionaire HMSHost Corp. this year and next. HMSHost is offering options to travelers, from grabbing a frappuccino on the go, through sitting down for a pizza at California Pizza Kitchen ASAP to the restaurant ambience of Dewar's. In July, a Kona Brew Pub, which now has restaurants in Koko Marina and Kona, will open at the airport's main terminal, Yamamoto said. Sekiguchi knows some residents would like to see more food and drink options before the security checkpoints but he said that is a lower priority.

*****

Feds to require foreign travelers' fingerprints as they leave the U.S.
Full Story at the Seattle Times : http://seattletimes.nwsource.com/html/travel/2004365763_webfingerprints22.html

Airlines and cruise-ship operators must already provide the federal government with biographical information on international passengers before they leave the country. But this rule would require biometric information --- such as fingerprints --- to be collected and then transmitted within 24 hours of a visitor leaving the U.S. The majority of non-U.S. Over 10 years, officials estimate it will cost air and sea carriers about $2.7 billion to carry out the requirement, part of what's called the US-VISIT program.

*****

BOJANGLES’ LANDS FIRST AIRPORT LOCATION AT CHARLOTTE DOUGLAS INTERNATIONAL
Full Story at http://www.bojangles.com/uploadedFiles/About_Us/news/Bojangles_CLT_Airport.pdf

Charlotte, NC -- Bojangles', the famous chicken and biscuits chain known for its unique Cajun flavor and made-from-scratch breakfast served all day, is soaring to new heights with the brand's first-ever airport location. We want to expand its reach and bring Bojangles' unique fare and high quality service to travelers who have never had the opportunity to experience it and also to those who have loved it for years," said Eric Newman, Executive Vice President of Development for Bojangles' Restaurants, Inc. "There is a sense of pride in opening the first Bojangles' airport restaurant in our hometown. A true destination restaurant that has a cult-like following among Charlotteans and throughout the Carolinas and elsewhere, Bojangles' attracts its loyal customers with its distinctive menu offerings. Bojangles' kitchens prepare all their proprietary menu items from scratch with its own special blend of seasonings giving the food its unique Bojangles' flavor.

Well, that's the news - until next time. Remember, if you eXpect delaYs, you can beat them!
Happy Travels!
-Gus

Airport and Air Travel News - March 31 - April 12, 2008 -- San Jose Airport Eateries, Rochester Airport Gets a Clock, Buffalo Airport Upgrades Security Checkpoints, Portland Airport Gets A Brewery, Hu

nospam@example.com (Gus) — Sat, 12 Apr 2008 20:58:33 -0700

There is quite a bit of news about airport restaurant, shopping and bar additoins and changes as well as some additional things to do on layovers or during flight delays. We won't bore you with the American Airlines flight cancellations, since we assume you already know all about it, and may have even suffered through it personally. Topics include: San Jose Airport Eateries, Rochester Airport Gets a Clock, Buffalo Airport Upgrades Security Checkpoints, Portland Airport Gets A Brewery, DFW starts a big project, Huntsville, San Diego, Fayetteville, Miami, Columbus, Tampa and Little Rock Airports get new concessions.

Valley eateries make cut at revamped San Jose Airport

Full Story at MercuryNews.com
http://www.mercurynews.com/ci_8887970?source=rss

San Jose, CA

Despite fears that local companies might get shunted aside in the expansion of San Jose's airport, it appears plenty of local restaurants are preliminary winners to feed hungry travelers. A nine-member selection committee and Airport Director Bill Sherry last week named the three contractors they want to install and oversee about 40 new food and retail stores throughout the new Terminal B and the revamped Terminal A, starting late next year.

Airport officials have said they don't want to disclose the actual stores and restaurants in the packages until the losing bidders have a chance to appeal - which should take about two weeks.

There is a San Jose Sharks-theme bar and restaurant. Sausages grilled fresh from San Jose's 100-year-old Chiaramonte's Deli & Sausage. A home-grown answer to the Hard Rock Cafe - San Jose Rocks. The Bay Area-launched Gordon Biersch will retain a presence at the airport as part of Host International's winning package. It's not yet clear which retail stores are included in the winning bids or which restaurants or stores will be available to people who haven't passed through security.

As for Terminal C, the current Burger King, Starbucks and retail stores will remain there until that aging terminal is torn down, probably in a couple of years, Vossbrink said.

---

Clock of Nations Heads for Airport

Full story at RNews.com
http://www.rnews.com/Story_2004.cfm?ID=60076&rnews_story_type=18

Rochester, NY

The Clock of Nations is being moved from it's downtown location and will be heading for Rochester International Airport, temporarily. Larry Cohen of Midtown Rochester Properties LLC says he got many offers for the clock. Cohen's company donated this special gift to Monroe County and its airport authority. In 2012, the authority will donate the clock to Golisano Children's Hospital at Strong Memorial Hospital. At thirty feet tall and sixteen feet wide, the hospital needs a big space for this big gift.

So check out the clock when you pass through Rochester International Airport!

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Airport concessions nearly ready (Huntsville International Airport)

Full Story at the Huntsville Times
http://www.al.com/business/huntsvilletimes/index.ssf?/base/business/120773257347960.xml&coll=1

Huntsville, AL
Huntsville International Airport passengers will soon be able to take advantage of some of the improvements in the airport's $65 million expansion and renovation project. A new and expanded concession area could be ready by Saturday, said Luther "Butch" Roberts Jr., the airport's deputy director. The concessions area, located in the airport's concourse, will more than double to about 6,000 square feet. Huntsville International is the first airport to have a retail Gevalia coffee location, with gourmet coffee and specialty tea, and will be the first airport with a McAllister's Deli. There will also be a new full service bar with food and beverages to go. All of the remodeled Four Points by Sheraton restaurant and lounge should also be ready by the weekend, Roberts said.

Additional airport exansion includes:

Public waiting expansion, which will add 14,000 square feet, brings the waiting space area to 20,000 square feet, with seating for more than 200 people - June 2009.

Parking expansion.

Additional operations features such as cargo building, control tower and industrial park.

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Buffalo Niagara International Airport upgrading security checkpoint to end bottleneck

Full Story at BuffaloNews.com
http://www.buffalonews.com/cityregion/niagaracounty/story/313390.html

Buffalo, N.Y.
Security checkpoint lines at Buffalo Niagara International Airport should be picking up speed just in time for the summer travel season. The federal Transportation Security Administration will reconfigure the airport's checkpoint with the goal of boosting passenger processing volume by as much as 35 percent. Key to the security queue realignment will be the positioning of two X-ray screening devices in four of the six lanes to improve passenger flow. Currently, each of the lanes is outfitted with a single X-ray station to inspect carry-on bags and other personal items. The checkpoint enhancement, which could be operational by late May or early June, has the potential to boost the clearance rate by 250 to 300 travelers per hour. "It's all about keeping things moving and working as efficiently as possible," said Lawrence Meckler, executive director of the Niagara Frontier Transportation Authority. "It's a great thing when an airport and the TSA can work together to make a checkpoint function with optimal efficiency," said TSA spokeswoman Lara Uselding.

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American expects schedule back on track Saturday

Full story at the timesonline.com
http://timesonline.com/articles/2008/04/12/news/doc48000b39adfa3795084581.txt

Dallas
American Airlines may cancel as many as 250 flights Saturday, running the five-day total to more than 3,300 flights grounded for the world's largest airline.

But there was some good news for American's customers --- American expects its schedule to be back to normal by late Saturday afternoon as it finishes inspections and repairs on its fleet of 300 MD-80 jets. The carrier was forced to ground the MD-80 fleet Tuesday afternoon after Federal Aviation Administration inspectors found that American's aircraft had not been modified to conform to a 2006 airworthiness directive. The cancellations, which affected nearly half of American's scheduled flights on Wednesday, disrupted the travel plans of hundreds of thousands of passengers.

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Drake Field prepares for another eatery change in terminal

Full Story at the Northwest Arkansas Times
http://nwanews.com/nwat/News/63996/

Fayetteville, AR
The Fayetteville Airport Board approved a lease agreement Wednesday for a new restaurant to occupy space in the airport's terminal. A Fare to Remember, a restaurant, catering and special events venue, will take over the space as soon as it is vacated by Wilma's Restaurant at the end of the month. Wilma Walker opened a restaurant in the airport terminal last April serving home-style meals such as catfish, pork chops and fried chicken. Airport Director Ray Boudreaux said the new tenant will not rely as much on airport traffic, as a large portion of its business is catering.

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Dallas Fort Worth (DFW) Airport Team Debuts $250M-Plus MXD Project

Full story at GlobeST.com
http://www.globest.com/news/1134_1134/dallas/169856-1.html

Dallas, TX
A $250-million-plus mixed-use project will break ground by first quarter 2009, with all components planned to rise simultaneously on a 32-acre, ground-leased parcel at Dallas/Fort Worth International Airport. The long-awaited Southgate Plaza is the next development move to establish a world-class airport city. The development site is at the intersection of Rental Car Drive and International Parkway, making the 850,000-sf Southgate Plaza accessible to general consumers as well as airport users without forcing them through the toll gates. Southgate Plaza will have 60,000 sf of retail and restaurant space, a 120,000-sf value-office building and room for a 200,000-sf class A office, 400-key five-star hotel and a select-service hotel with 120 to 130 rooms. Southgate Plaza will be designed with a skywalk to connect the rental car lot with the full-service hotel. All restaurants will be outfitted with flight display screens as will the hotels. Southgate is envisioned as a pedestrian-friendly design blending the plaza with a park and promenade.

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Laurelwood Brewery to Provide Portland Airport Travelers with a 'Uniquely Portland' Dining Experience

Full press releast at: http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/04-03-2008/0004786403&EDATE=

Portland Residents and Visitors to Enjoy Environmentally Friendly Brews and Cuisine at PDX (Portland International Airport)

PORTLAND, Ore., April 3, 2008 /PRNewswire/ -- Today, Portland Aviation Business and Properties General Manager Chris Madsen, SSP America Chief Executive Officer Les Cappetta, Laurelwood owner Mike DeKalb and Oregon Brewers Guild Executive Director Brian Butenschoen joined airport officials
to celebrate the grand opening of a Portland original, Laurelwood Public House & Brewery. A ribbon-cutting ceremony and beer tasting was held at the Concourse E location at Portland International Airport (PDX).

SSP, the Food Travel Experts, operates in airports in 29 countries.Based on the results of a recent global research program that highlights the healthy and organic niche currently lacking in airports, SSP is now bringing enhanced restaurant offerings to North American airports. Portland's renowned dedication to the environment prompted SSP America to introduce Laurelwood to PDX.

A Portland exclusive, Laurelwood is known for brewing Oregon's original certified organic beers. Its Organic Free Range Red and Organic Tree Hugger Porter are recognized as environmentally-friendly brews and world-class ales. Patrons will also enjoy produce from local farmers, all natural Oregon Country Beef, Draper Valley Chicken, Carlton Farms Pork, and Laurelwood's signature breakfasts, including a local favorite, the "Tree Hugger Scramble."

Laurelwood is exemplary of an impressive line of organic and healthy food options SSP America is now offering to North American airports. Camden Food Co., another SSP America exclusive, features an organic menu with biodegradable and recyclable packaging.

"Our partnership with Laurelwood epitomizes our strategy to compliment our extensive international and national brand portfolios with iconic local and national brands and concepts," Cappetta added. "Since opening our first Laurelwood location last fall at PDX, the restaurant has become a popular
meeting place. This supports our ambition to provide more space and sanctuary for the traveling consumer."

In addition to the Laurelwood locations, SSP America also opened a Pizzicato Gourmet Pizza and Quiznos Subs at PDX. These restaurants help to provide travelers with an array of dining choices.

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HMSHost Corp. Riding Coattails of San Diego's Lindbergh Field's Soaring Success

Full Story at RedOrbit from the San Diego Business Journal
http://www.redorbit.com/news/business/1329262/hmshost_corp_riding_coattails_of_lindbergh_fields_soaring_success/

Key words: San Diego International Airport, SAN,

With a captive audience of hungry passengers boarding no-feast, just famine flights, San Diego International Airport has a booming restaurant industry. In late February, HMSHost Corp. introduced the first airport Yan Can restaurant at Lindbergh Field. It is also the first of the chain's locations in San Diego and one of several new eateries planned for the two terminals. Situated outside the security area in Terminal 1, the new 1,200- square-foot Yan Can replaced a Pizza Hut and Cinnabon snack bar, which were also HMSHost concessions. Nyle Marmion, the airport's manager of concession development, said that passengers easily can take Yan Can's packaged items, including Kung Pao chicken and Mongolian beef, through security and on board their flights.

HMSHost has 50 concessions, including 30 food and beverage outlets and 20 gift and news shops in about 60,000 square feet of space at Lindbergh Field. The company plans to invest about $5 million in new restaurants at Lindbergh over the next few years. They include Brioche Doree Cafe & Bakery in Terminal 1; Chili's Too in the Terminal 1 food court; Quiznos in the Terminal 1 east rotunda; and Starbucks Coffee in Terminal 2, east. Additionally, it has committed to retrofitting all of its Starbucks outlets at the airport, Marmion says.

All of the new eateries will replace existing HMSHost concessions and more "reconcepting" is under negotiation. Chili's, for instance, which is under construction, replaces Arriba Margarita and Pizzeria Uno, Marmion said. "The reason we wanted a Chili's is because we wanted a restaurant with full-service, sit-down dining and more menu items, which we didn't have," he said.

Last year, the company's gross sales from shops, restaurants and pubs at San Diego International totaled $72 million. The airport's take from rents based on varying percentages of sales amounted to $10.4 million. The year before, gross sales were $64.4 million and it paid $9.3 million in rent.

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HMSHOST ADDS MORE GREAT BRANDS WITH CONCESSIONS CONTRACT EXTENSION AT MIAMI INTERNATIONAL AIRPORT

BETHESDA, Md. ? HMSHost Corporation, a world leader in travel dining and shopping, and its partner Tinsley Family Concessions Inc., announced today a contract extension to continue providing innovative dining options to Miami International Airport travelers through 2011.

“We appreciate the opportunity the Miami-Dade Aviation Department has given us to continue offering Miami travelers outstanding guest service from their favorite restaurant brands,” said Steve Johnson, Senior Vice President, Business Development for HMSHost.

HMSHost recently opened a Ciao Gourmet Market, two BACARDI Mojito Bars, and plans to add an additional Starbucks Coffee to the current roster of brands enjoyed by Miami passengers, including California Pizza Kitchen, Quiznos, and Casa Bacardi.

Located on Concourse D, Ciao Gourmet Market is the American version of Ciao Ristorante, a popular Milan based concept. This popular European concept closely emulates the sophisticated gourmet food markets that fill the piazzas and town squares of Italy. The market’s menu is a combination of great food and packaged products for on-the-go-consumption. Travelers can choose from a wide selection of freshly prepared, pre-packaged gourmet pasta salads, specialty sandwiches, fresh fruit trays, vegetable crudités, yogurt fruit parfaits, organic nuts and dried fruit, energy bars, smoothies, chocolates, iced tea and sodas.

Rich in history and reflective of its Latin roots, the BACARDI Mojito Bars are a welcome oasis for travelers passing through Miami International Airport’s Concourse D and South Terminal. Mosaic glass wall tiles, stained metal panels, and dimensional acrylic paneling all convey a sophisticated image that comes Alive with Taste, for which the Mojito cocktail and BACARDI rum are known. HMSHost bartenders mix the BACARDI Mojitos with an expertise evident in the delicious and balanced tastes of fresh lime, mint, sugar and BACARDI Rum.

HMSHost and its other Miami partner, World Wide Concessions, also operate more traveler favorites, including Chili’s too, Chili’s Grab N Go, Sam Adams Brewhouse and Budweiser Brewhouse.

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HMSHOST AND PORT COLUMBUS INTERNATIONAL AIRPORT OPEN TRAVEL DINING FAVORITES

Buckeye Hall of Fame Café Joins New Concourse C Line-up

BETHESDA, MD – Exciting new food and beverage brands have arrived at Port Columbus International Airport in time for Spring Break 2008. HMSHost Corporation, a world leader in travel dining and shopping, announced the opening of local favorite the Buckeye Hall of Fame Café and the nationally recognized pizza brand Famous Famiglia, among others.

Concourse C hosts the new airport location of the Buckeye Hall of Fame Café, themed to honor the outstanding Buckeye athletes from Ohio State University. Now open pre-security in the Gateway Plaza food court, Famous Famiglia offers travelers a wide variety of pizzas, pastas, calzones, and strombolies, as well as a nutritious variety of salads and marvelous muffins.

“HMSHost has done a skillful job creating a first-class concession program for our travelers. The restaurants look wonderful, the food is delicious and travelers tell us they are enjoying the new concepts and appreciate the inclusion of healthy alternatives,” said Connie Tursic, Real Estate Manager for the Columbus Regional Airport Authority.

More than 7.7 million passengers used Port Columbus in 2007.

“We worked with the Port Columbus team to create a terrific blend of the best national and local restaurants for Port Columbus travelers. Our goal is to make the traveler’s day better and these quality restaurants will do that,” said Joe Waller, Vice President of Business Development for HMSHost.

Other recent restaurant openings include Chili’s Too on Concourse A, Johnny Rockets on Concourse C, and Starbucks Coffee on Concourses A and C. With these new additions, the dining options at Port Columbus now include the following:

Concourse A

Chili’s Too
Starbucks Coffee
Wolfgang Puck Kiosk

Concourse B

Arrivederci Bar
Ciao Gourmet Market
Columbus Brewing Company
Quiznos Subs
Starbucks Coffee
Wolfgang Puck Gourmet Express

Concourse C

Buckeye Hall of Fame Café
Johnny Rockets
Starbucks Coffee
Wolfgang Puck Kiosk

Pre-Security

Charley’s Grilled Subs
Cheryl &Co
The Chocolate Octopus
Cup O’Joe
Famous Famiglia
Great American Bagel Bakery Co.
Max & Erma’s Restaurant
Wendy's

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HMSHOST EXTENDS CONTRACT AT TAMPA INTERNATIONAL AIRPORT

Tampa-based Carrabba’s Italian Grill to open next year

BETHESDA, MD - HMSHost, a world leader in travel dining and shopping, announced today a contract extension at Tampa International Airport through 2015. The five-year contract extension will bring new brands to what a recent Zagat survey calls the “best airport in the country.” “HMSHost continues to offer exceptional airport dining and shopping experiences with outstanding guest service to our airport travelers and we look forward to opening these great new concepts for Tampa International Airport’s passengers to enjoy,” says Louis Miller, Executive Director, Tampa International Airport.

New landside dining offerings include Carrabba’s Italian Grill, Brioche Dorée, Zia Juice and Baja Fresh Mexican Grill, joining the current Burger King, T.G.I. Friday’s, and Starbucks Coffee. New landside shopping venues include Harley Davidson, United Colors of Benetton, Tommy Bahama/Vera Bradley, News & Books and Flip Flop Fun joining the existing Ron Jon Surf Shop, Mindworks, Wilsons Leather, Inmotion Entertainment, Bijoux Terner, Sunglass International, Florida Shop and Sports Scene.

Coming to Airside A is Sam Snead’s Tavern, honoring the golf legend with eye-catching memorabilia in a casual dining environment. Travelers can enjoy meals in the clubhouse with renowned specialty grill items such as chicken, ribs, seafood and beef, light salads and sandwiches, tempting desserts and a full bar.

Airside C will have a new Sweet Factory while Popeye’s Chicken & Biscuits and a new Chili’s Too-To Go will open on Airside F.

Other existing food and beverage options include: Quiznos Sub, Tequilieria, Nathan’s, Samuel Adams, Chili’s Too, Casa Bacardi and FlatBreadz. Current retail shops include Tampa Bay News Connection, Tampa Bay Trading Company, News Express and Gulf Coast Mercantile.

“Tampa International Airport has always been a top performing airport that leads the industry in concessions sales. We appreciate the opportunity to continue our successful partnership and thank the Aviation Authority at Tampa International Airport for their vote of confidence,” said Kevin Erickson, Vice President, Business Development for HMSHost.

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HMSHOST CORPORATION EXTENDS CONTRACT AT LITTLE ROCK NATIONAL AIRPORT

Local Favorites to Welcome Travelers

BETHESDA, Md. - HMSHost, a world leader in travel dining and shopping, announced a contract extension to continue providing innovative food, beverage and retail options to Little Rock National Airport travelers through 2018. The Host-Adevco Joint Venture was awarded a seven-year extension to bring the following new brands to the line-up already enjoyed by Little Rock’s passengers: Ouachita Landing, a locally-themed, sit-down restaurant and bar; Quiznos; and Ouachita Outpost, a locally-themed specialty retail kiosk – all located post-security. In addition, the existing post-security food court seating area will be expanded. Further enhancing the baggage claim public waiting area will be a new Starbucks Coffee with new adjacent bistro seating to accommodate meeters and greeters.

Ron Mathieu, interim executive director, said, “One of our most important goals at Little Rock National is to provide an exemplary experience to all those using this facility and we are pleased that our continuing partnership with HMSHost will allow us to expand concession offerings throughout the terminal which will better help us provide that exemplary experience.”

Ouachita Landing will be a new full service, casual dining experience located post-security. It will be located in the space currently occupied by the Arkansas Gallery, which will move to the upper level, pre-security area for all airport visitors to enjoy. Featuring a rustic, hunting lodge design, the Ouachita Landing will offer local flavors such as Yarnell's Ice Cream, Lindsey's Barbecue, Andina's Coffee, and adult beverages from Diamond Bear Microbrewery. Menu items will also include fried catfish, crab cakes and beef brisket.

Ouachita Outpost will feature regional souvenirs that highlight outdoor activities and the beauty of the region. Offerings will include gear for fisherman, hikers and outdoor adventurers such as “Little Rock” fishing tees, hats, vests, fishing gloves, wading socks, floating sunglasses and more. Ouachita in Indian means "good hunting grounds" and is a name that is rich in Arkansas history and conjures images of the picturesque Ouachita National Forest, the oldest national forest in the south, and the Ouachita Mountains that stretch from the center of Arkansas to southeast Oklahoma.

These new dining and retail offerings will join current local, national and HMSHost-created brands: Yarnell's Ice Cream, Andina's Coffee & Great American Bagel, Burger King, Daily News, News Exchange, Pizza Hut, Riverbend Bar & Grill, Riverbend Books and a post-security Starbucks Coffee.

“At HMSHost, we strive to make the traveler’s day better and we appreciate this great opportunity to continue offering Little Rock National Airport travelers outstanding guest service from new and popular restaurant and retail brands,” said Stephen Douglas, Vice President, Business Development for HMSHost.

Quiznos opened in the food court in December 2007; the post-security Ouachita Outpost will open in early 2008; the pre-security Starbucks and post-security Ouachita Landing and food court seating expansion will open by fall 2008.

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Remember, if you eXpect delaYs, you can beat them!
Happy Travels --

-Gus

eXpect delaYs Travel Delay Blog - News

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At airport, one lane doesn't fit all

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This week, most of the announcement seem to concern San Diego International Airport. So if San Diego is in your immediate travel plans, read on:

Pittsburgh flights may lose 22 percent of seats

Local artist’s work unveiled at San Diego International Airport

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Organic To Go Expands into San Diego Airport

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This week there's news of a new spa in the St. Louis International Airport, an important alert about an upcoming high volume day at Pittsburgh Airport May 12, 2008, new concessions added in Kansas City International Airport and a new art exhibit celebrating Colorado in Denver International Airport.

** PITTSBURGH INTERNATIONAL AIRPORT ADVISORY **

Air Travel News May 6, 2008 - Rapid City Airport, Hotel Renovations at Hartford's Bradley International Airport, Austin Airport Flight Delay, JetBlue Delays Transcontinental Flights, Mice at Chicago O

Airport and Air Travel News - May 2, 2008 -- Power outage in Memphis, Gourmet Airline Food, Indianopolis Airport Serves Local Food, CA assembly supports Passengers Bill of Rights, Gulfport

Airport and Air Travel News - April 25, 2008 - Kids Airport Diversion Guide, Paperless Boarding Passes, Pittsburgh Airport Security Lanes

Airport and Air Travel News - April 13 - April 23, 2008 - Houston Security Screening Lines, New Restaurant in Charlotte Airport, Delay in LAX Expansion, and New Dining / Drinking Places In Honolulu

Airport and Air Travel News - March 31 - April 12, 2008 -- San Jose Airport Eateries, Rochester Airport Gets a Clock, Buffalo Airport Upgrades Security Checkpoints, Portland Airport Gets A Brewery, Hu

Air Travel News May 10, 2008 - New Spa in St. Louis, High Volume Day Alert at Pittsburgh Airport May 12, 2008, Concessions added in KCI, Denver Art Exhibit

PITTSBURGH INTERNATIONAL AIRPORT ADVISORY